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SYSTEMS

 

Sometimes the busy-ness of providing services can mean we make do with the same old way of doing things because there isn't enough time to figure out an alternative. Gist has developed a toolbox of systems and processes which can help streamline your service provision, and leave you free to do the work you enjoy. Through our services we try to answer the questions listed below: 

 

“I want to just focus on providing services to my clients: I don’t have time to worry about contracts and service processes”

 

“I seem to spend a lot of time shuffling paper and trying to manage information, but don’t have the skills or time to develop a good computer-based system for doing these tasks.”

 

“Where do I start in working through a systematic process for providing a quality service to my clients, while meeting all the needs of funding agencies?”

 

“What can I do to make the services I provide more efficient and cost-effective while ensuring quality is not compromised?”

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL SUPPORT SERVICES

 

Gist offers a comprehensive range of professional support services to therapists working in the disabilities sector. For an independent therapist Gist can assist in setting up a company, negotiating contracts, managing referrals, streamlining administration and service delivery/reporting tasks and obtaining professional development support. Gist can also offer a service ‘umbrella’, whereby therapists can hand responsibility for all or some of these tasks to Gist.

 

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SERVICE AUTOMATION, SUPPORT SYSTEMS AND DATABASES

 

Gist has extensive experience in developing databases and other computer based tools and systems to make service delivery more efficient and streamlined. These systems are developed specifically for the needs of disability service providers. Aspects covered in these systems include:

  • Client information and contact/timesheet management

  • Pre-referral screening

  • Equipment/asset management and loan

  • Equipment quoting and ordering systems

  • Report writing automation

  • Professional development planning

  • Financial management

  • Communication with funders and referrers

 

Click to download the Gist Database Fact Sheet

 

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PROCESSES AND SERVICE MODELS

 

A good process takes the best of what is being done and matches it with the best of what can be done. Rather than starting from scratch, Gist can provide a head start by offering process templates, advice in designing service processes and assistance in implementing and monitoring processes. For those planning to provide new assistive technology or augmentative communication services Gist is able to draw on a wide range of tried and tested, world-standard service processes.

 

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PROCESS EFFICIENCY REVIEWS

 

Gist is able to apply both a commercial/systems perspective and a clinical perspective to reviewing existing services. From broad recommendations to detailed service audits, Gist can provide advice and insight to help you improve timeframes, efficiency, productivity and cost. Gist provides valuable assistance in tweaking services to make the best use of limited time and funding.

 

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